Synchronics (hereinafter referred to as “the Company”) provides its customers with repair services for industrial electronics. The following terms and conditions apply to all services provided by the Company. By sending a product for repair or by accepting a repair quotation from the Company, the customer agrees to be bound by these terms and conditions.
The Company provides repair services for industrial electronics, as described on the Company’s website and in its repair quotation. The Company will use commercially reasonable efforts to repair the product in accordance with industry standards and the Company’s repair process. The Company reserves the right to refuse to repair a product if it is determined to be unsafe or if the repair would violate any laws or regulations.
Warranty
The Company provides a standard warranty of 6 months on all repairs. The warranty covers defects in the repair work performed by the Company, but does not cover any additional damage to the product caused by the customer or any other third party.
Pricing and Payment
The Company’s pricing and payment terms are set forth in the repair quotation. The customer agrees to pay the quoted price for the repair services, plus any applicable taxes, shipping, and handling fees. Payment is due upon completion of the repair and prior to shipment of the repaired product.
Shipping
The customer is responsible for all shipping costs to and from the Company, including insurance, customs duties and taxes, and any other applicable charges. The customer agrees to properly package the product for shipment and to include all necessary documentation and information with the shipment.
Confidentiality
The Company agrees to maintain the confidentiality of the customer’s information and the product information, and to use commercially reasonable efforts to prevent the unauthorized use, disclosure, or dissemination of such information. The Company will not disclose the customer’s information to any third party, except as required by law.
Limitation of Liability
The Company’s liability is limited to the repair services provided by the Company. The Company will not be liable for any damages arising from the use or inability to use the repaired product, or from any damages arising from the loss or destruction of the product during shipment.
Indemnification
The customer agrees to indemnify and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, and expenses arising from the repair services provided by the Company.
Dispute Resolution
Any dispute arising from or relating to the repair services provided by the Company will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in the city where the Company is located, and the arbitration award will be final and binding.
Governing Law
These terms and conditions will be governed by and construed in accordance with the laws of the state where the Company is located, without giving effect to any principles of conflicts of law.
Entire Agreement
These terms and conditions constitute the entire agreement between the customer and the Company, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and the Company. These terms and conditions may not be amended or modified except in writing signed by both parties.
Termination
The Company may terminate these terms and conditions at any time upon written notice to the customer. In the event of termination, the customer will promptly return the repaired product to the Company, and the Company will refund any payments made by the customer for the repair services, less any costs incurred by the Company for the repair services
