SORTEX Repair Services India
Sortex is a global leader in optical sorting and grading machinery, headquartered in the UK with a strong presence across Asia-Pacific. Their colour sorters and grain processing equipment are trusted by flour mills, rice processors, and food manufacturers worldwide. In India, Sortex systems are widely deployed in rice mills, pulses processing units, and food export facilities, particularly across Maharashtra, Tamil Nadu, and Punjab.
Sortex is a global leader in optical sorting and grading machinery, headquartered in the UK with a strong presence across Asia-Pacific. Their colour sorters and grain processing equipment are trusted by flour mills, rice processors, and food manufacturers worldwide. In India, Sortex systems are widely deployed in rice mills, pulses processing units, and food export facilities, particularly across Maharashtra, Tamil Nadu, and Punjab.
Synchronics has extensive experience repairing Sortex colour sorters, control electronics, and optical detection systems used in Indian mills and food processing plants. We specialize in Sortex CCD camera module failures, power supply breakdowns, conveyor motor issues, and pneumatic valve malfunctions. Our 180+ engineers deliver fast turnaround repairs with genuine Sortex spare parts compatibility, ensuring minimal downtime for your milling operations.
Sortex colour sorter and optical detection system repairs across India.
SORTEX Equipment We Repair — By Category
SORTEX Product Lines We Repair
Our engineers are trained on the full SORTEX product range. Below are the major product families we service.
Sortex Optical Colour Sorters
High-speed CCD-based sorting systems for rice, pulses, and cereals. Common failures include CCD camera sensor degradation, LED light source burnout, image processing circuit faults, and pneumatic ejector valve sticking.
Sortex Control & Vision Electronics
Real-time image processing boards, touch-screen HMI panels, and pneumatic control modules. Typical issues: controller lockup during high-speed sorting, calibration sensor errors, and relay contact wear in valve driver circuits.
Sortex Conveyor & Drive Systems
DC and AC motors, electromagnetic clutches, and variable frequency drive interfaces for product feed and discharge. Common faults: motor winding short-circuits, clutch solenoid failure, speed feedback sensor drift, and tachometer calibration loss.
Sortex Power Supply & Distribution
Multi-output industrial power supplies (24V DC, 12V logic, 48V sensor power) and control relay modules. Failures include capacitor dry-out, voltage regulation drift, relay coil burnout, and fuse holder corrosion in high-humidity mill environments.
Sortex LED Illumination & Optical Sensors
High-intensity LED light sources for product imaging and auxiliary photodiode/phototransistor detection arrays. Typical failures: LED brightness degradation, sensor lens contamination, fiber-optic cable breakage, and calibration offset creep.
Sortex Pneumatic & Solenoid Valve Systems
2/2 and 3/2 directional solenoid valves controlling product ejection and conveyor bypass. Common issues: solenoid coil insulation breakdown, valve spool stiction from grain dust, diaphragm rupture, and pilot air leakage.
Why Choose Synchronics for SORTEX Repairs?
PCB-Level Expertise
We repair down to the component level — not just swap boards. Our engineers identify root causes, replace failed IGBTs, capacitors, processors, and gate drivers on SORTEX equipment.
Fast Turnaround
Standard 7–10 working days. Express 3–5 days available for critical breakdowns. Emergency same-day/next-day service for unplanned downtime.
6-Month Warranty
Every repaired unit ships with a 6-month comprehensive warranty on parts and labour. Our repair success rate is over 94% across all brands.
All-India Service
Couriered repairs accepted from any city in India. Doorstep pickup available in Vadodara, Mumbai, Pune, Ahmedabad, Surat, Chennai, and more.
Common SORTEX Equipment Faults We Fix
Based on 30+ years of repair data, these are the most frequent failure modes we see in SORTEX equipment arriving at our workshop.
- ✓CCD Camera Module Complete Failure — Sortex colour sorters rely on high-speed CCD sensors (typically 640x480 resolution at 60-120 fps). Failure occurs from thermal cycling in mill environments, dust ingress damaging the sensor array, or aging capacitors in the camera electronics board.
- ✓LED Light Source Brightness Degradation — Sortex uses high-intensity LED rings (typically white or multi-spectrum) for product illumination. Degradation accelerates in dusty mill environments due to thermal stress on LED junctions and phosphor coating aging over 2-3 years of continuous operation.
- ✓Solenoid Valve Stiction and Ejector Failure — Grain dust and moisture contaminate the air supply in Sortex pneumatic ejector lines. The spool valve sticks, solenoid coil insulation breaks down from thermal cycling, or the diaphragm perishes, preventing proper product ejection.
- ✓Vision CPU Lockup During High-Speed Sorting — Sortex processors handle real-time image processing at high frame rates (80-120 fps). Lockup occurs from corrupted firmware, overheating due to dust-clogged heatsinks, or insufficient power supply voltage sag under peak motor load.
- ✓Power Supply Voltage Regulation Failure — Industrial power supplies in Sortex sorters degrade from ripple capacitor dry-out (common in warm, humid Indian mill environments), thermal cycling, and harmonic currents from the conveyor motor drive.
- ✓Calibration Sensor Offset and Colour Accuracy Drift — Sortex sorters use reference colour standards and photodiode arrays to maintain calibration. Drift occurs from LED ageing, sensor lens contamination with grain dust, or thermal variance in the optical path over months of operation.
How We Repair Your SORTEX Unit
Receive & Log
Your unit is logged into our tracking system with a unique job number. You receive WhatsApp / email updates at every stage.
Fault Diagnosis
Board-level diagnosis using oscilloscopes, LCR meters, and thermal cameras. Root cause identified before any repair begins.
Component Repair
Faulty ICs, capacitors, MOSFETs, IGBTs, and gate drivers replaced with genuine or equivalent-spec components.
Full-Load Test
Unit tested under rated load with original or equivalent motor. All parameters verified. 6-month warranty issued.
Industries Using SORTEX Equipment
We serve plant maintenance teams across all major industries where SORTEX automation is deployed.
Frequently Asked Questions — SORTEX Repairs
Do you repair Sortex colour sorter equipment anywhere in India?+
Yes. Synchronics is a certified repair partner for Sortex optical sorters and control systems across India. We offer PAN-India door pickup from all major cities including Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Bangalore, Kolkata, and beyond. All repairs are performed at our Vadodara, Gujarat facility with turnaround typically 5-10 working days for standard faults.
My Sortex colour sorter CCD camera is producing blurry images. Can you repair it?+
Yes. Blurry images in Sortex sorters are usually caused by lens contamination, sensor calibration drift, or failing CCD module electronics. Synchronics cleans the optical path, re-calibrates white balance using Sortex reference standards, and replaces the CCD sensor if the electronics are faulty. We test colour accuracy and sorting purity before return to ensure your product quality is restored.
What is the typical repair cost for a Sortex power supply or control board failure?+
Sortex power supply and control module repairs typically range INR 8,000-18,000 depending on component replacement complexity and board damage. We provide a free diagnostic report with repair quotation within 24 hours of receipt. If you choose not to repair, there is no charge. Costs include parts, labour, and 90-day warranty on repaired components.
Can Synchronics repair Sortex pneumatic valve solenoids and provide preventive maintenance?+
Absolutely. We repair Sortex solenoid valves, replace diaphragms, clean spool mechanisms, and upgrade air filtration systems. We also offer preventive maintenance contracts to mills: quarterly air filter replacement, solenoid testing, and ejector response calibration. This extends valve life by 2-3 years and prevents mid-season sorting failures during busy harvest seasons.
We have a Sortex sorter that keeps losing calibration. What should we do?+
Calibration loss in Sortex sorters indicates sensor drift, LED aging, or lens contamination. Synchronics performs comprehensive optical recalibration, replaces aged LED light sources, cleans camera lenses with precision tools, and reprograms the vision CPU with fresh colour standards. We provide a calibration certificate and recommend annual maintenance to prevent recurrence in Indian mill environments where dust and humidity vary seasonally.
How do I send my SORTEX unit for repair?+
Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.
What is the cost of repairing a SORTEX drive or PLC?+
Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.
What warranty do you provide on SORTEX repairs?+
All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.
Do you provide a no-fix, no-fee guarantee?+
Yes. If we cannot repair your SORTEX unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.
SORTEX Repair Catalog
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Send us your faulty industrial electronics. Our engineers will diagnose it and provide a detailed quote within 24 hours — with no obligation to proceed.
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48hr Turnaround
Fastest in India
6-Month Warranty
Every repair
No Fix, No Charge
Zero risk policy
Pan-India Pickup
Doorstep service